FAQ’s Brides, Grooms, Guests

Hopefully our FAQ’s will answer any queries you may have about our wedding exhibitions.

I have downloaded my free ticket but I haven’t received it, what do I do?

Firstly check your junk/spam email folder, if it’s not there, try again making sure you enter your email address correctly. If it still doesn’t arrive, fear not, brides can register on the day of the wedding exhibition for free entry.

Is there parking near by?

All our venues have ample FREE parking for all our guests.

Can I pay on the day?

Yes extra guests can purchase tickets on the door on the day of the wedding exhibition. It’s one free Bride OR Groom ticket per couple, and is valid with a paying ticket upon entry, extra guests are £8 each on the door, but we also have super savers if you book in advance online. We advise to purchase your tickets in advance to take advantage of special offers and discounts.

Do I need to purchase tickets for my children?

Under 16’s accompanied by an adult can attend the event free of charge.

Will there be anything to purchase at the exhibition?

Yes, some wedding suppliers will have various items available to purchase on the day.

Do you accept card payments?

Unfortunately we only accept cash on the registration desk. Sheffield, Doncaster, and Derby all have cash machines at the venue. The Centenary Pavilion at Leeds does NOT have a cash machine, so please plan ahead.

Is there wheelchair and pushchair access?

Yes, all our venues have wheelchair and pushchair access with lift facilities where the venue has more than one floor. The exhibitions can get a little busy at certain times, with 10am-11:30am and 12:30pm-1:30pm being the busiest.

What time does the wedding exhibition run until?

All our exhibitions take place on a Sunday, opening at 10am and closing at 4:30pm.

Does everyone get a free goody bag?

All guests over the age of 18 will receive one of our luxury goodie bags, full of freebies and samples.

What time will the catwalk show be?

We have three catwalk shows taking place throughout the day at 11am, 1pm and 3pm.

Is there somewhere to sit at the catwalk?

Yes, there are 300 seats around the catwalk stage and space for standing. As it is a popular show seats can fill fast. Our least busy catwalk show is the 3pm slot.

Is there somewhere to get a bite to eat and drink?

Yes all our venues have food and drink facilities and all are licensed to sell alcohol. Sheffield, Derby, Doncaster and Leeds all have bar areas with seating and all venues have cafe areas where hot and cold food and drinks can be purchased.

Do I need to print my ticket off for the wedding exhibition?

No, just show your ticket on your phone when arriving at the wedding exhibition.

If you have a question that isn’t answered here, please email us on info@ido-magazine.co.uk

Download your free ticket here.

"Relaxed and lovely atmosphere, everyone was very friendly. Great cat walk show"